what is troubleshooting?

Maverick · Tue Mar 11, 2025 4:18 am

My computer isn’t turning on. Any idea what might be wrong? someone just suggest me to do troubleshooting what is that?

Kai · Tue Mar 11, 2025 4:20 am

Maverick wrote: Tue Mar 11, 2025 4:18 am My computer isn’t turning on. Any idea what might be wrong? someone just suggest me to do troubleshooting what is that?

have you checked if the power cable is properly plugged in?

Maverick · Tue Mar 11, 2025 4:22 am

Kai wrote: Tue Mar 11, 2025 4:20 am
Maverick wrote: Tue Mar 11, 2025 4:18 am My computer isn’t turning on. Any idea what might be wrong? someone just suggest me to do troubleshooting what is that?
have you checked if the power cable is properly plugged in?

Yeah, I did. I even tried a different outlet, but still nothing. i am wondering?

Kai · Tue Mar 11, 2025 4:23 am

Maverick wrote: Tue Mar 11, 2025 4:22 am
Kai wrote: Tue Mar 11, 2025 4:20 am
Maverick wrote: Tue Mar 11, 2025 4:18 am My computer isn’t turning on. Any idea what might be wrong? someone just suggest me to do troubleshooting what is that?
have you checked if the power cable is properly plugged in?
Yeah, I did. I even tried a different outlet, but still nothing. i am wondering?

Alright, let’s check if the power button is working. Do you hear any fans or lights turning on?

Maverick · Tue Mar 11, 2025 4:24 am

Kai wrote: Tue Mar 11, 2025 4:23 am
Maverick wrote: Tue Mar 11, 2025 4:22 am
Kai wrote: Tue Mar 11, 2025 4:20 am
have you checked if the power cable is properly plugged in?
Yeah, I did. I even tried a different outlet, but still nothing. i am wondering?
Alright, let’s check if the power button is working. Do you hear any fans or lights turning on?

No, it's completely dead.

Kai · Tue Mar 11, 2025 4:25 am

Maverick wrote: Tue Mar 11, 2025 4:24 am
Kai wrote: Tue Mar 11, 2025 4:23 am
Maverick wrote: Tue Mar 11, 2025 4:22 am
Yeah, I did. I even tried a different outlet, but still nothing. i am wondering?
Alright, let’s check if the power button is working. Do you hear any fans or lights turning on?
No, it's completely dead.

It could be a power supply issue. Do you have another power cable to test with?

Maverick · Tue Mar 11, 2025 4:26 am

Kai wrote: Tue Mar 11, 2025 4:25 am
Maverick wrote: Tue Mar 11, 2025 4:24 am
Kai wrote: Tue Mar 11, 2025 4:23 am
Alright, let’s check if the power button is working. Do you hear any fans or lights turning on?
No, it's completely dead.
It could be a power supply issue. Do you have another power cable to test with?

I think I do. Let me try swapping it.

Kai · Tue Mar 11, 2025 4:28 am

Maverick wrote: Tue Mar 11, 2025 4:26 am
Kai wrote: Tue Mar 11, 2025 4:25 am
Maverick wrote: Tue Mar 11, 2025 4:24 am
No, it's completely dead.
It could be a power supply issue. Do you have another power cable to test with?
I think I do. Let me try swapping it.

Great! If that doesn’t work, we might need to check the internal connections.

Maverick · Tue Mar 11, 2025 4:29 am

Kai wrote: Tue Mar 11, 2025 4:28 am
Maverick wrote: Tue Mar 11, 2025 4:26 am
Kai wrote: Tue Mar 11, 2025 4:25 am
It could be a power supply issue. Do you have another power cable to test with?
I think I do. Let me try swapping it.
Great! If that doesn’t work, we might need to check the internal connections.

Alright, I’ll test and let you know. Thanks for the help!

Kai · Tue Mar 11, 2025 4:30 am

Maverick wrote: Tue Mar 11, 2025 4:29 am
Kai wrote: Tue Mar 11, 2025 4:28 am
Maverick wrote: Tue Mar 11, 2025 4:26 am
I think I do. Let me try swapping it.
Great! If that doesn’t work, we might need to check the internal connections.
Alright, I’ll test and let you know. Thanks for the help!

No problem! Troubleshooting is all about testing one thing at a time. Let me know what happens.